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We’re here to answer your questions, assist with bookings, and provide support whenever you need it.
Frequently Asked Questions
How do I book a truck for my delivery?
Simply sign up, enter your pickup and drop-off details, select the truck size you need, and confirm your booking. Our system will instantly connect you with an available driver.
What types of goods can I transport?
You can move furniture, household items, office equipment, construction materials, and more. However, prohibited or illegal items are not allowed. If you’re unsure about your cargo type, our support team can guide you.
How are prices calculated?
Pricing is based on distance, truck size, and estimated delivery time. You’ll see the fare upfront before confirming your booking.
Can I track my delivery in real time?
Yes, once your booking is confirmed, you’ll be able to track your driver’s location and estimated arrival time directly from the app or website.
What happens if I need to cancel my booking?
You can cancel before the driver arrives. Depending on the timing, a small cancellation fee may apply to compensate the driver.
How do I become a driver on the platform?
Drivers can sign up by providing valid ID, vehicle documents, and other valid documents. After verification, you’ll be able to accept delivery requests and start earning.
How do I know what size truck I need?
Our platform provides a quick guide to help you choose the right truck based on the type and volume of your cargo. If you’re still uncertain, our team can recommend the best option for you.
Do you provide drivers, or do I need to hire separately?
All bookings include professional, vetted drivers who are experienced in handling different types of cargo. You don’t need to hire anyone separately.
Do you work with businesses on a contract basis?
Yes, we offer flexible logistics solutions for businesses that require regular transportation of goods. You can choose between one-time bookings or ongoing contracts.